![]() Those people interested in solar, if they’d been looking, they went for it in 2016” before net-metering phased out, Evans said. Rocky Mountain Power reported 9,372 customers installed new solar arrays in 2017-2018, just before net metering ended.Īnother 212 households and businesses installed solar between November and March, becoming the first round of solar transition customers.īy comparison, the utility counted 12,408 new rooftop solar installations the year before.Įvans said after a few years of massive growth, the solar industry is starting to level off. Those who had solar installed before November are also grandfathered at their net metering market rates until 2035. RELATED: Utah Consumer Services director breaks down the RMP solar settlement. ![]() Transition customers are being paid slightly less than market rates for their solar, rates that are grandfathered until 2033. New solar customers are now in a transition mode until 2020 while the utility and its watchdogs decide how to better manage Utah’s solar surge. After striking a deal with groups like Utah Clean Energy and the Utah Office of Consumer Services, the way the utility compensates its solar customers has changed. ![]() Rocky Mountain Power argued net metering caused costs to pile on that were passed on to non-solar customers. Solar customers used those credits to offset their bill when the sun wasn’t shining. With net metering, the power provider paid solar customers the market rate for their excess energy sent to the grid. RELATED: RMP net-metering settlement creates assurances, uncertainty for Utah solar.“However, I think most Utah companies were able to handle the changes.” “We have definitely seen some attrition in the industry,” said Ryan Evans with the Utah Solar Energy Association. Those in the industry say some of the volatility came from Rocky Mountain Power’s phase-out of net-metering, which went into effect last November. New rooftop solar installations are down by about 23 percent compared to the year before. To date, the utility counts more than 30,000 solar customers. Rocky Mountain Power is asking customers to report any scam calls received, including the phone number the person is calling from and any information that may help to track down the fraudsters.Rooftop solar seems to have lost some of its shine in Utah, but industry and clean air advocates say the alternative energy source still has a bright future.Įlectricity provider Rocky Mountain Power filed its most recent net metering report with the Public Service Commission in July, which indicates some of the changes facing the industry. Remember, if you still have concerns about the legitimacy of a call, you can always call back at Rocky Mountain Power’s published customer service number, 1-88. Scammers may use a sophisticated deceptive tactic that makes it appear to caller ID systems that the call is coming from Rocky Mountain Power when it is not. Hang up and call Customer Service directly. If you receive one of these calls, ask the caller to state your account number and compare it with the number listed on your bill.įact: Rocky Mountain Power customer service employees will always have your account number.Be suspicious of anyone who approaches you by phone, email, text, or in person and demands on-the-spot payment.įact: Rocky Mountain Power will not demand immediate payment for damaged or broken electrical equipment or any other service.Customers can always choose how you would like to make your payment. Fraudsters may ask you to purchase a prepaid card and tell them the card information over the phone.įact: Rocky Mountain Power does not ask customers to make payments by purchasing a prepaid card.Scammers will often tell you that your service is scheduled to be interrupted in the next 30-60 minutes.įact: Rocky Mountain Power will not contact any customer demanding immediate payment to avoid disconnection of service the same day.Some scammers insist the victim obtain a prepaid card and then share the code.Ĭustomers can protect themselves from these types of schemes by being aware of the following facts: More than 300 reported scam calls in one day have been targeted at both residential and business customers in Idaho, Utah and Wyoming, the press release said.
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